returns & refunds
this shop does not accept returns & refunds. please make sure to check your basket before confirming payment.
however, if an item has been lost or damaged, please get into contact with us by emailing email@example.com with your order number and outlining the issue. if you think your parcel has been lost, please wait for 10 business days between dispatch date and arrival, before contacting us.
business days: Mon-Fri, therefore 10 business days = 2 weeks.